Services

Human Factors/Usability
Define/review user needs
Define/review requirements
Write/review use cases
Write/review style guide
Write/review specifications
Evaluate preliminary concepts
Evaluate design alternatives
Conduct literature reviews
Conduct gap analyses
Define screen layouts
   (SW, control panel)
Lead design teams
Evaluate preliminary concepts
Make recommendations for changes
   to designs
Make recommendations to mitigate
  architectural problems

Ergonomics
Conduct evaluations of office space and equipment use by workers and make recommendations in keeping with ergonomic principles

Evaluation Methods
Heuristic evaluations
Expert reviews
Inspections
Informal usability tests
Formal usability tests
Competitive evaluations
Contextual inquiry research
Interviews
Surveys

High-level Research Tasks
Define research objectives and metrics (quantitative and qualitative)
Write research plans
Create research materials
Conduct research
Analyze data
Provide report, including recommendations

System Testing/Product Qualification
Test Program Development
Test Program Evaluations
Generation of High-level Test Plans
Test Plan Evaluations
Test Training